Job Opening at Community Helping Hands
Title: Workforce Development Coordinator
Part time: 30-32 Hours/week, plus benefits
Work Hours: Tuesday through Friday, daytime hours
90 day probationary period

Community Helping Hands, located at the Gateway Center, exists to meet the physical, emotional and spiritual needs of people to show them the love of Christ as we equip and empower them to help themselves and others. One of the ways we accomplish this mission is through an operation of a second-hand thrift-store, where items are sold to the public and also given away to eligible individuals and families with emergency needs for clothing, household items, and furniture. The operation of the store and management of donations provides opportunities for work experience, job training and mentoring for those assigned to work experience, community service and/or volunteer work.

The purpose of the Workforce Development Coordinator is to increase the success and employability of our work experience participants and improve the effectiveness of our workforce development through more intentional collaboration, communication, evaluation and data collection. The Coordinator reports to the Executive Director.


Supports CHH goals and mission
Highly organized individual with outstanding leadership abilities
Excellent communication and people skills
Team player and highly relational
Self motivated; able to think and work independently
Must be able to supervise and manage others
Background in Human Services or Human Resources helpful, or equivalent experience

Interview and schedule potential work experience participants and/or volunteers
Oversee orientation and training for all workers
Perform regular evaluations with direct supervisor involvement.
Assess skill levels and needs of work experience participants to connect them to opportunities for additional training in other departments. Collaborate with other agencies, especially Gateway organizations in close proximity (e.g. BOCES, MHA) that provide skill building opportunities, as well as additional training and support.
Communicate with agencies that place work experience participants, including ongoing evaluations, time-sheets, documentation, placements, terminations, changes in scheduling, and reinforcing their training programs and expected outcomes.
Develop effective methods for collecting data on participants, particularly outcomes in regards to job placement, job success and long term follow up.
Develop opportunities for creative and innovative positive reinforcement, team building activities, and ways to foster values like strong work ethics, integrity and dependability.
Work with participants to eliminate barriers to employment; advocate when appropriate.

Help to mediate conflict, disagreement, miscommunication and issue appropriate corrective and disciplinary action.
Other reasonable duties as assigned.

Please bring a resume to the CHH office during hours of operation or email a resume/cover letter to

Community Helping Hands is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.